Specials

DATALOCKER FAQ

DATALOCKER FAQ

Q. What is the “Strong Password” Feature?

DL3 Features

The DL3 allows the device administrator to enforce strong password rules.

By enabling this, the user must set a password that meets the following requirements:

  1. Your password must be 8 characters long
  2. Sequential passwords such as “12345678”, “98765432”, “abcdefgh” are prohibited.
  3. Repeating passwords such as “11111111”, “99999999”, “AAAAAAAA” are prohibited.
  4. One alpha character is required

Q. Can I use the DataLocker with a Mac and Windows system without changing the drive format?

The easiest way to use the DataLocker with both a Mac and Windows based system is to install Macfuse and the Mac NTFS driver.

See below :

1. MacFuse http://code.google.com/p/macfuse/

2. NTFS 3g “driver” http://macntfs-3g.blogspot.com/

After the Install go to “System Preferences” to the MacFuse and NTFS-3G options

If you prefer not to install this, you can reformat the Data Locker in the FAT32 drive format.

Q. Will the DataLocker run under Vista 64 bit?

Yes, the DataLocker does not depend on the operating system for any security processes. It will run under any operating system that supports NTFS or FAT32 file system "Mass Storage Devices".

Q. How is my data secured and encrypted?

The DataLocker is secured with our patented authentication panel and then the drive is fully encrypted with 256 bit AES / CBC mode encryption. Every sector of your hard drive is encrypted.

Q. Can you recover a lost password?

No, this would violate the most important principal in password based data security.

Q. How do I set the Master Administrator password on my Enterprise edition?

You need to download and run the Master Password Utility.

Please note: This utility must be run on a MS Windows based system. Vista users need to RIGHT CLICK on the program icon and run the utility as an "Administrator"

Q. What is the “Change Encryption Key” function used for?

The “Change Encryption Key” function is used to generate a new AES encryption key. This is useful for redeploying a DataLocker to a new user, for example if a company needs to reissue a used DataLocker to a new employee, changing the encryption key will make all previously stored data unreadable.

Changing the encryption key is irreversible, and makes 100% of your data unreadable. Use with caution.

Q. What is the “Self-Destruct” mode?

The “Self-Destruct” feature is a defence against brute force password hack attempts. The DataLocker performs this by “zeroizing” all the devices encryption keys once a pre-set number of failed login attempts are reached.

Once the encryption key is deleted your data cannot be recovered. Powering off the unit does NOT reset the unsuccessful password attempts counter. Use this feature with caution.

DataLocker Enterprise

When activated, after nine unsuccessful password entries the encryption key is deleted rendering all of the data on the drive inaccessible.

The initiation sequence is: 3 Unsuccessful attempts, power down, 3 unsuccessful attempts, power down, 7th unsuccessful attempt and a “Hack Detected” warning message will appear, 8th unsuccessful attempt and warning will appear again, after the 9th unsuccessful attempt the devices self-destruct will initiate. This feature can be disabled in the “Options” menu which is available immediately after entering your initial password.

DataLocker DL3

The user can set the counter from 10-30 attempts through the set up menu. If the attempt counter is set for 10 attempts, the self-destruct sequence is: 5 unsuccessful attempts, power down, 7th unsuccessful attempt and a “Hack Detected” warning message will appear, 8th and 9th unsuccessful attempt and warning will appear again, after the 10th unsuccessful attempt the device will self-destruct.

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