Payment & Delivery Info

We like our customers to fully understand how we operate and the services we provide - Please find full details below.

However, and unlike many online sellers, we are more than happy to take your telephone call. If you require further information please contact us on 0844 243 5090 during office hours (Mon - Fri  9.00am - 5.30pm) - we look forward to hearing from you.


Please Note: We do not store credit card details nor do we share customer details with any 3rd parties


We aim to provide a fast, reliable and reasonably priced delivery service. Delivery of your order will be made within 4 - 5 working days (although please allow up to 10 days). Orders can be made up of any number of products and will incur only one delivery charge.

Our deliveries are handled by Royal Mail using "Signed For" services although on certian occasions other couriers may be used to ensure your order is delivered in the most efficient manner.


Under new EU legislation consumers have the legal right to return goods within 14 days from the date of receipt of goods. Under our terms it is the consumers responsibility to pay for the costs of return delivery (these costs should range from £2.50 to £6.50 for UK consumers and between £7.50 to £11.50 for European consumers - Please use a signed for service and retain proof of postage).

Please email us at returns@acceptus.co.uk or click here to use our online form

Please note: All products returned should come complete with all their original packaging. For any of our products that require a Password to operate and where such a password has been applied and used by the consumer, that password should be supplied with the returned goods. Failure to supply such password will be subject to a re-stocking fee, at the discretion of the vendor, of up to 100% dependent on the circumstances. If applicable, please delete any data that you have saved or stored on the product before returning.

For a complete explanation of our Terms and Conditions relating to Returns - please see our Terms and Conditions here under paragraph 7


Larger Orders

Other Products 


VAT (Value Added Tax)

Thank you

Company Information
Site Owner: Acceptus IT Ltd | Trading Address: 38 Rawdon Road, Horsforth, Leeds, LS18 5EW | Registered Office: 33 George Street, Wakefield, West Yorkshire, WF1 1LX | Co. Reg No: 8942907  |  VAT No: GB 183 8967 46

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